PROTECT YOURSELF FROM CRIMINALS


Become cybersafe and protect your account

PROTECT YOURSELF FROM CRIMINALS

Cybercrime is on the rise worldwide, even more so during the COVID-19 pandemic, as criminals are taking advantage of the increased shift to digital. Satrix has also been targeted by fraudulent groups posing as credible Satrix groups on WhatsApp and Facebook.

It is very important to stay informed and be alert to prevent yourself from becoming a victim.

LOOK OUT FOR WARNING SIGNS

When interacting with financial institutions on social media, always be very careful with your personal information. Criminals posing as Satrix go to great lengths to make their fraudulent WhatsApp or Facebook groups look authentic - they even copy material, photos and contact names from the official Satrix website.

These are some warning signs to look out for.

  • A promise of unrealistic returns
  • A guarantee of specific investment payouts
  • A cell phone number you can call
  • A request on WhatsApp
  • A bank account linked to an individual
  • A request for your personal and banking details
  • Suspicious URLs


YOUR SatrixNOW ACCOUNT

Individual investors who have an online SatrixNOW account have a unique username and password, which is not to be shared with anyone. If you need to change your password, we will send an OTP (one-time pin) to your cellphone. Funds can only be paid out into the verified bank account of the account holder.

SatrixNOW has an official call centre e-mail address and contact number. The SatrixNOW help centre e-mail address is helpme@satrixnow.co.za.

Please take care with your information and ask us if you are unsure.


OFFICIAL SATRIX LINKS

Never click on suspicious URLs (web links)When receiving links via e-mail or social media, you can hover over them to make sure they are going to the official Satrix pages.

Please note that Satrix does not have a WhatsApp group.

These are our official social media pages and website links:

     https://twitter.com/SATRIX_SA

     https://www.instagram.com/satrix_sa

     https://www.facebook.com/Satrix.co.za/

     https://www.linkedin.com/company/satrix/

SatrixNOW Platform URL: https://satrix.co.za/platform