Yes, a summary statement from 1 December 2019 to 28 February 2020 has been added under the Statements section in your SatrixNOW account. Statements prior to 1 December 2019 are not yet available on the platform - we will advise once ready.

SatrixNOW is an online platform. We are no longer accepting instructions on the old forms.

For more info on SatrixNOW please WATCH OUR VIDEO

Login to your SatrixNOW account and select "Deposits" from the top left MENU bar.

Here are some more details around making a deposit 

IMPORTANT NOTE: When making a deposit it is very important to use the correct reference, which is your unique SX account number. Remember to use either your standard account number or your Tax Free Savings Account number. Using the correct reference number helps us to swiftly allocate your deposit to the correct account.

Login to your SatrixNOW account and select "Withdrawal" from the top left MENU bar.

Here are some more details around making a withdrawal

Please note that you will need a verified bank account in order to withdraw funds. To add bank details, login to your SatrixNOW account, and navigate to the "My Profile" drop-down on the top right. Complete the "Bank Info" tab and submit. We run independent verifications on bank account details. If we are unable to verify your bank account automatically, you may need to submit proof of account details.

Login to your SatrixNOW account and select "Recurring" from the top left MENU bar.

You will be able to view all your recurring investments and edit them as required.

Here are some more details around changing a recurring investment

Please note that you will need a verified bank account in order to make changes. To add bank details, login to your SatrixNOW account, and navigate to the "My Profile" drop-down on the top right. Complete the "Bank Info" tab and submit. We run independent verifications on bank account details. If we are unable to verify your bank account automatically, you may need to submit proof of account details.

You should have received communication from us on 2 March with instructions for accessing your account. Please check your inbox, and if you did not receive please call us on 010 020 2250 or email helpme@satrixnow.co.za

When logging in for the first time, you will be asked to: 

• Confirm source of funds for your funds you are seeing under “Funds to invest”. These funds were transferred from the Satrix Investment Plan. 
• KYC fields - These needs to be completed for you to move on to the next step. 
• Bank details - You will need to complete your banking details on the platform. Please note, you can not use any banking details other than your own.

Your Satrix account was housed in the Satrix Investment Plan which was launched in 2006, and administered by AOS (Automated Outsourcing Services).

In 2015 Satrix also launched an online platform, SatrixNOW, administered by Easy Equities. 

Satrix decided to appoint a single administrator, Easy Equities, to give all Satrix clients the benefits of the online platform, including a reduced platform fee. Satrix has therefore moved all Satrix Investment Plan clients to SatrixNOW.

All Satrix Investment Plan accounts were moved to SatrixNOW on 29 February 2020.

On Monday 2 March clients received communication on how to access their accounts. We will provide support for any questions via helpme@SatrixNOW.co.za

For more info on SatrixNOW please WATCH OUR VIDEO

Please note: Quarter 1 2020 fees will be collected in two parts

• fees for January and February 2020 will be collected early in March
• fees for March will be collected in April

SatrixNOW offers clients a lower platform fee.

The table below shows a comparison of annual platform administration fees: ex VAT

Please view the full cost profile here.

The reduced annual platform administration fee means that investors on SatrixNOW will have an overall lower total cost associated with their investment.

Also note that while the Satrix Investment Plan requires minimum investments of R300 per month, or lump sum investments of R1000, SatrixNOW has no minimums. This means that you can top up your investment portfolio with any amount that suits you.

SatrixNOW is a self-service online platform - we are therefore able to pass on the savings derived from technological efficiencies to our clients.

No, you incurred no costs when moving your Satrix Investment Plan account to SatrixNOW.

We are confident that investors will welcome the range of benefits SatrixNOW offers, in particular the lower platform fee. We understand that change can be unsettling, but all Satrix Investment Plan clients have moved to SatrixNOW as this is now the only platform offered.

SatrixNOW will have monthly investor statements available online which clients can access and download at their convenience.

Your current debit order on the Satrix Investment Plan will continue on SatrixNOW. You will not need to make any changes.

Yes, financial advisers will have access to manage their clients’ accounts on SatrixNOW.

Your SatrixNOW account has your appointed financial adviser linked to it.

Your financial adviser has access to view your SatrixNOW account and download your statements or tax certificates.

You can view your adviser’s details by navigating to "My Profile" in the top right, and choosing "Associated Accounts" from the drop down.

A SatrixNOW account with a unique username will be set up for you. You will receive an e-mail with your new account details and will be prompted to set up a secure password in order to activate your account. 

Once your SatrixNOW account is activated, all SatrixNOW transactions can be executed online.

You'll be able to 

• view your portfolio at any time
• access monthly statements
• buy & sell Satrix securities
• set up or amend debit orders
• invest lump sums

WATCH OUR VIDEO

Provision will be made for Satrix Investment Plan clients who are unable to use the online platform, but this will incur an additional administration cost. We are however confident that investors will welcome the range of benefits SatrixNOW offers and will find the online process user-friendly and accessible. 

Your Satrix Investment Plan account was moved to SatrixNOW on 29 February 2020, and these assets are housed in a separate account on SatrixNOW. 

We realise that while some clients want two accounts, most would prefer to have one consolidated account on SatrixNOW. We will be working on a solution to combine accounts once the move to SatrixNOW has taken place.  

When your account moved to SatrixNOW, your Satrix Investment Plan login details expired. You have been allocated a new username and will be directed to set a secure password for your SatrixNOW account. 

SatrixNOW is an online platform making investing accessible through any device, including your mobile phone. This enables us to offer you the platform service at a lower cost and we encourage investors to use the online functionality. However, we do understand that some clients may be unable to access Satrix digitally, and we will make an allowance for a manual process. Manual processing of forms will incur an additional administration cost of 5 basis points (0.05%) per annum.

Tax-free Savings Accounts on SatrixNOW:

On SatrixNOW, you will be able to login and toggle between your standard and TFSA accounts. You will have a clear view of the holdings in each part of your account, and an inter-account transfer function allows you to transfer cash from your Standard account to TFSA. You will be able to download separate statements for each. You will also notice each has a unique account reference number, which helps to correctly allocate your deposits. 

SatrixNOW will also remind you of how much you are still able to contribute to tax-free savings for the current tax year. The contribution limit is currently R36 000 per tax year.

All Satrix Investment Plan accounts moved to SatrixNOW on 29 February 2020

Look out for communication from us on 2 March 2020 directing you to your new SatrixNOW account!

Because SatrixNOW has no minimum investment amount, you will no longer have a cash account for each fund that you hold. Rather, you will see one cash balance in each of your Standard account and/or Tax Free Savings account.

• When your account moves to SatrixNOW, all cash balances that you hold will be consolidated into either your Standard or Tax Free Savings account. You will be able to log on and invest these cash balances in the fund(s) of your choice.
• To make a lump sum investment, you will first deposit into your Standard or Tax Free Savings account (you can also deposit into your Standard account and then transfer cash to your Tax Free Savings account using the “Inter-account transfers” functionality)
• When you sell units, the cash will settle in either your Standard or Tax Free Savings account. You will be able to view your withdrawable funds on your Account Overview and can instruct a withdrawal to your bank account.
• If you set your Distribution preference to “pay out”, they will be paid into your cash account (once fees have been deducted). You can then choose to invest them in the fund(s) of your choice, or withdraw.

You can access any accounts linked to your own by logging in to SatrixNOW and navigating to “My Profile”, “Associated Accounts”.

You will see on the “Account Access” tab a list of all accounts you have linked to. Choose the account you wish to access and select the “Use this account” button. Depending on the permissions granted to you, you will be able to view and/or instruct transactions on behalf of this account holder.

The SatrixNOW platform recognises the ID number associated with the account as the account owner.

The account owner no longer requires any permissions or approvals to transact.

E-mail contact: helpme@SatrixNOW.co.za

Phone contact: 010 020 2250

We are happy to assist with any questions.

Yes, a summary statement from 1 December 2019 to 28 February 2020 has been added under the Statements section in your SatrixNOW account. Statements prior to 1 December 2019 are not yet available on the platform - we will advise once ready.

SatrixNOW is an online platform. We are no longer accepting instructions on the old forms.

For more info on SatrixNOW please WATCH OUR VIDEO

Login to your SatrixNOW account and select "Deposits" from the top left MENU bar.

Here are some more details around making a deposit 

IMPORTANT NOTE: When making a deposit it is very important to use the correct reference, which is your unique SX account number. Remember to use either your standard account number or your Tax Free Savings Account number. Using the correct reference number helps us to swiftly allocate your deposit to the correct account.

Login to your SatrixNOW account and select "Withdrawal" from the top left MENU bar.

Here are some more details around making a withdrawal

Please note that you will need a verified bank account in order to withdraw funds. To add bank details, login to your SatrixNOW account, and navigate to the "My Profile" drop-down on the top right. Complete the "Bank Info" tab and submit. We run independent verifications on bank account details. If we are unable to verify your bank account automatically, you may need to submit proof of account details.

Login to your SatrixNOW account and select "Recurring" from the top left MENU bar.

You will be able to view all your recurring investments and edit them as required.

Here are some more details around changing a recurring investment

Please note that you will need a verified bank account in order to make changes. To add bank details, login to your SatrixNOW account, and navigate to the "My Profile" drop-down on the top right. Complete the "Bank Info" tab and submit. We run independent verifications on bank account details. If we are unable to verify your bank account automatically, you may need to submit proof of account details.

You should have received communication from us on 2 March with instructions for accessing your account. Please check your inbox, and if you did not receive please call us on 010 020 2250 or email helpme@satrixnow.co.za

When logging in for the first time, you will be asked to: 

• Confirm source of funds for your funds you are seeing under “Funds to invest”. These funds were transferred from the Satrix Investment Plan. 
• KYC fields - These needs to be completed for you to move on to the next step. 
• Bank details - You will need to complete your banking details on the platform. Please note, you can not use any banking details other than your own.

Your Satrix account was housed in the Satrix Investment Plan which was launched in 2006, and administered by AOS (Automated Outsourcing Services).

In 2015 Satrix also launched an online platform, SatrixNOW, administered by Easy Equities. 

Satrix decided to appoint a single administrator, Easy Equities, to give all Satrix clients the benefits of the online platform, including a reduced platform fee. Satrix has therefore moved all Satrix Investment Plan clients to SatrixNOW.

All Satrix Investment Plan accounts were moved to SatrixNOW on 29 February 2020.

On Monday 2 March clients received communication on how to access their accounts. We will provide support for any questions via helpme@SatrixNOW.co.za

For more info on SatrixNOW please WATCH OUR VIDEO

Please note: Quarter 1 2020 fees will be collected in two parts

• fees for January and February 2020 will be collected early in March
• fees for March will be collected in April

SatrixNOW offers clients a lower platform fee.

The table below shows a comparison of annual platform administration fees: ex VAT

Please view the full cost profile here.

The reduced annual platform administration fee means that investors on SatrixNOW will have an overall lower total cost associated with their investment.

Also note that while the Satrix Investment Plan requires minimum investments of R300 per month, or lump sum investments of R1000, SatrixNOW has no minimums. This means that you can top up your investment portfolio with any amount that suits you.

SatrixNOW is a self-service online platform - we are therefore able to pass on the savings derived from technological efficiencies to our clients.

No, you incurred no costs when moving your Satrix Investment Plan account to SatrixNOW.

We are confident that investors will welcome the range of benefits SatrixNOW offers, in particular the lower platform fee. We understand that change can be unsettling, but all Satrix Investment Plan clients have moved to SatrixNOW as this is now the only platform offered.

SatrixNOW will have monthly investor statements available online which clients can access and download at their convenience.

Your current debit order on the Satrix Investment Plan will continue on SatrixNOW. You will not need to make any changes.

Yes, financial advisers will have access to manage their clients’ accounts on SatrixNOW.

Your SatrixNOW account has your appointed financial adviser linked to it.

Your financial adviser has access to view your SatrixNOW account and download your statements or tax certificates.

You can view your adviser’s details by navigating to "My Profile" in the top right, and choosing "Associated Accounts" from the drop down.

A SatrixNOW account with a unique username will be set up for you. You will receive an e-mail with your new account details and will be prompted to set up a secure password in order to activate your account. 

Once your SatrixNOW account is activated, all SatrixNOW transactions can be executed online.

You'll be able to 

• view your portfolio at any time
• access monthly statements
• buy & sell Satrix securities
• set up or amend debit orders
• invest lump sums

WATCH OUR VIDEO

Provision will be made for Satrix Investment Plan clients who are unable to use the online platform, but this will incur an additional administration cost. We are however confident that investors will welcome the range of benefits SatrixNOW offers and will find the online process user-friendly and accessible. 

Your Satrix Investment Plan account was moved to SatrixNOW on 29 February 2020, and these assets are housed in a separate account on SatrixNOW. 

We realise that while some clients want two accounts, most would prefer to have one consolidated account on SatrixNOW. We will be working on a solution to combine accounts once the move to SatrixNOW has taken place.  

When your account moved to SatrixNOW, your Satrix Investment Plan login details expired. You have been allocated a new username and will be directed to set a secure password for your SatrixNOW account. 

SatrixNOW is an online platform making investing accessible through any device, including your mobile phone. This enables us to offer you the platform service at a lower cost and we encourage investors to use the online functionality. However, we do understand that some clients may be unable to access Satrix digitally, and we will make an allowance for a manual process. Manual processing of forms will incur an additional administration cost of 5 basis points (0.05%) per annum.

Tax-free Savings Accounts on SatrixNOW:

On SatrixNOW, you will be able to login and toggle between your standard and TFSA accounts. You will have a clear view of the holdings in each part of your account, and an inter-account transfer function allows you to transfer cash from your Standard account to TFSA. You will be able to download separate statements for each. You will also notice each has a unique account reference number, which helps to correctly allocate your deposits. 

SatrixNOW will also remind you of how much you are still able to contribute to tax-free savings for the current tax year. The contribution limit is currently R36 000 per tax year.

All Satrix Investment Plan accounts moved to SatrixNOW on 29 February 2020

Look out for communication from us on 2 March 2020 directing you to your new SatrixNOW account!

Because SatrixNOW has no minimum investment amount, you will no longer have a cash account for each fund that you hold. Rather, you will see one cash balance in each of your Standard account and/or Tax Free Savings account.

• When your account moves to SatrixNOW, all cash balances that you hold will be consolidated into either your Standard or Tax Free Savings account. You will be able to log on and invest these cash balances in the fund(s) of your choice.
• To make a lump sum investment, you will first deposit into your Standard or Tax Free Savings account (you can also deposit into your Standard account and then transfer cash to your Tax Free Savings account using the “Inter-account transfers” functionality)
• When you sell units, the cash will settle in either your Standard or Tax Free Savings account. You will be able to view your withdrawable funds on your Account Overview and can instruct a withdrawal to your bank account.
• If you set your Distribution preference to “pay out”, they will be paid into your cash account (once fees have been deducted). You can then choose to invest them in the fund(s) of your choice, or withdraw.

You can access any accounts linked to your own by logging in to SatrixNOW and navigating to “My Profile”, “Associated Accounts”.

You will see on the “Account Access” tab a list of all accounts you have linked to. Choose the account you wish to access and select the “Use this account” button. Depending on the permissions granted to you, you will be able to view and/or instruct transactions on behalf of this account holder.

The SatrixNOW platform recognises the ID number associated with the account as the account owner.

The account owner no longer requires any permissions or approvals to transact.

E-mail contact: helpme@SatrixNOW.co.za

Phone contact: 010 020 2250

We are happy to assist with any questions.